Challenge
Requests were entering from different channels, approvals were delayed by missing information, and managers had no dependable view of bottlenecks. The team needed speed, but also auditability and control.
AI Automation
AI workflow platform cuts manual operations by 62%
A growing operations team needed to replace scattered spreadsheets, manual follow-ups, and delayed approvals with one intelligent workflow platform.
Project Snapshot
- ClientOperations SaaS
- ScopeUX, AI, build, QA
- Result62% less manual work
Overview
From slow manual coordination to an AI-ready workflow system.
The client managed high-volume internal requests across multiple teams. Every request needed validation, routing, approval, reminders, and reporting. The old process depended on email threads, spreadsheets, and repeated status calls, which created delays and made leadership reporting unreliable.
ArjanTech designed and built a secure workflow platform that centralized intake, automated routing, improved approval visibility, and introduced AI assistance where it could reduce repetitive review without removing human control.
62%
manual work reduced
3.4x
faster approval cycles
90
day launch window
Project Gallery
Visual moments from the product build.
Solution
We built a SaaS workflow platform with structured intake forms, role-based queues, approval states, automated notifications, AI summaries, admin settings, and dashboard reporting.
Result
The team reduced manual coordination, improved request quality before approval, and gained clear reporting on volume, status, owner, cycle time, and operational bottlenecks.
Delivery Process
How the project moved from problem to working product.
Discovery and workflow mapping
We mapped the manual approval process, user roles, escalation points, reporting needs, and the decisions that could safely be assisted by AI.
Product architecture
The platform was structured around role-based dashboards, request states, audit logs, notifications, and configurable approval rules.
AI-assisted routing
AI support was added to summarize requests, recommend routing, highlight missing information, and reduce repetitive admin review.
Launch, QA, and iteration
The release included regression testing, admin training, performance checks, and post-launch improvements based on real workflow data.
What We Built
A workflow product designed for daily operations.
- Structured request intake with required data validation
- Role-based dashboards for requesters, reviewers, managers, and admins
- Approval states, audit trails, comments, and escalation rules
- AI summaries and routing suggestions for faster review
- Reporting dashboards for cycle time, backlog, status, and owner visibility
Technology Stack
Built with maintainability, performance, and future expansion in mind.
Laravel
Vue.js
MySQL
OpenAI API
REST APIs
AWS
Role-based Access
Automated QA
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